Last updated: March 21, 2025
The privacy of your data is paramount to us. This policy outlines the data we collect, the reasons for collecting it, how we handle your data, and your rights concerning your data. We pledge never to sell your data.
Our main principle is to collect only what is necessary. Here's how that works in practice:
When you register for a product on perchanceai.art, we typically request identifying details such your name and email address. This information allows you to personalize your account, and enables us to send you invoices, updates, and other essential information. We will never sell your personal information to third parties, nor will we use your name or company in marketing without your permission.
We log all access to accounts using full IP addresses to verify and prevent unauthorized access. This login data is retained as long as your product account remains active.
We also record the full IP addresses used to sign up for a product account to combat spammy signups, and this record is kept indefinitely.
Web analytics data, as detailed in the Website Interactions section, are temporarily linked to IP addresses to help with troubleshooting.
When you browse our marketing pages or applications, your browser automatically shares certain details like the operating system and browser version you are using. We track this information, along with the pages you visit, page load times, and the website that referred you, for statistical purposes such as conversion rates and to test new designs. Specific link clicks are sometimes tracked to inform design decisions. These web analytics data are tied to your IP address and user account if you are signed into our Services.
We use persistent first-party cookies to store preferences, facilitate the use of our applications, and support in-house analytics. A cookie is a text file stored by your browser to help it remember your login information, site preferences, and more. You can manage cookie retention settings in your browser. For more information on cookies and how to manage them, please visit: www.allaboutcookies.org.
Currently, our sites and applications do not respond to Do Not Track signals sent by browser plugins.
When you contact perchanceai.art with questions or for support, we retain that correspondence, including your email address, so we have a history for future reference.
We also store any additional information you provide voluntarily, such as survey responses. When conducting customer interviews, we may request your permission to record the conversation for future reference, which we will do only with your explicit consent.
We do not collect any data related to protected classifications such as age, race, gender, religion, sexual orientation, gender identity, gender expression, or physical and mental abilities or disabilities. However, you may voluntarily provide such information, for instance, by including a pronoun preference in your email signature when contacting our Support team.
Our default practice is to avoid accessing your information. The only circumstances under which we may access or share your information are:
At perchanceai.art, we respect all customers' data rights, regardless of their location. We acknowledge all rights granted under regulations like the European Union's General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). These rights include:
Many of these rights can be exercised by signing into your account and updating your information directly.
For assistance or questions about exercising these rights, please contact us at [email protected]. For requests to delete personal information or know what personal information has been collected, we will first verify your identity using a combination of at least two pieces of information already collected including your user email address. If an authorized agent is acting on your behalf, we require written consent with a signature from the account holder.
For EU individuals, more information about GDPR and your specific authority for complaints can be found at: https://edpb.europa.eu/about-edpb/board/members_en.
All data is encrypted via SSL/TLS when transmitted from our servers to your browser. Database backups are also encrypted.
While most data are not encrypted while stored in our database, as it needs to be readily accessible, we take extensive measures to secure your data at rest.
We may update this policy to comply with relevant regulations and reflect new practices.
If you have any questions, comments, or concerns about this privacy policy, your data, or your rights regarding your information, please email us at [email protected]. We'll be happy to assist you!